Vision Hacker Athletics Privacy Policy

The Full Story

Effective Date: September 27, 2025 Last Updated: September 27, 2025 IMPORTANT NOTICE FOR PARENTS: VisionHacker Athletics is committed to protecting children's privacy. If your child is under 13 years old, we require verifiable parental consent before collecting any personal information. Please read this policy carefully and contact us with any questions.

1. Introduction and Scope

Welcome to VisionHacker Athletics, a division of Succeed Forever Community Transformation ("we," "our," or "us"). VisionHacker Athletics operates as a doing business as (DBA) name of Succeed Forever Community Transformation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Our Service is designed to support youth athletic development through training programs, community features, progress tracking, and educational resources.

This Privacy Policy applies to all users of our Service, including parents, guardians, coaches, and young athletes. We are committed to maintaining the trust and confidence of our users, particularly when it comes to protecting children's privacy in compliance with the Children's Online Privacy Protection Act (COPPA).

2. Information We Collect

2.1 Information You Provide to Us

We collect information you directly provide when using our Service, including:

• Account Information: Name, email address, phone number, date of birth, and profile information

• Athlete Profiles: Athletic goals, sports played, skill level, physical measurements (height, weight), and training preferences

• Event Registration: Registration details for programs, camps, and events including emergency contact information

• Progress Data: Training results, performance metrics, workout completion data, and goal achievements

• Communication Data: Messages sent through our community features, forum posts, and customer support communications

• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

2.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information

• Usage Data: App features accessed, time spent in app, training videos watched, and interaction patterns

• Location Data: General location information to suggest local programs and events (with your consent)

• Technical Data: IP address, browser type, crash reports, and performance analytics

2.3 Information from Third Parties

We may receive information from third parties such as:

• Social media platforms if you choose to connect your accounts

• Partner organizations offering programs through our platform

• Analytics and advertising partners (in compliance with applicable laws)

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Provide access to training programs, nutrition guides, and educational content

• Facilitate event registration and program enrollment

• Track athlete progress and provide personalized recommendations

• Enable communication within our parent and athlete community

• Process payments and manage subscriptions

3.2 Communication and Support

• Send important updates about programs, events, and policy changes

• Provide customer support and respond to inquiries

• Send educational content and training tips (with consent)

• Notify users of relevant local programs and opportunities

3.3 Service Improvement

• Analyze usage patterns to improve app functionality and user experience

• Develop new features and content based on user needs

• Conduct research and analytics to enhance our training methodologies

4. Information Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties. We may share information in the following limited circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our Service, including:

• Cloud hosting and data storage providers

• Payment processing companies

• Email and communication service providers

• Analytics and performance monitoring services

4.2 Program Partners

When you register for programs or events, we share necessary information with the organizing partners, including coaches and facility operators, to facilitate your participation.

4.3 Legal Requirements

We may disclose information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, safety, or the rights and safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

5. Children's Privacy (COPPA Compliance)

SPECIAL PROTECTIONS FOR CHILDREN UNDER 13: We take extra precautions to protect the privacy of children under 13 years of age in compliance with COPPA.

5.1 Parental Consent

Before collecting personal information from children under 13, we obtain verifiable parental consent through one of the following methods:

• Email consent with follow-up verification

• Signed consent form • Credit card verification for paid services

5.2 Limited Data Collection for Children

For children under 13, we collect only information necessary to provide our Service, including:

• Basic profile information (name, age, sports interests)

• Progress tracking data for training purposes

• Communication necessary for program participation

5.3 Parental Rights

Parents have the right to:

• Review their child's personal information

• Request deletion of their child's personal information

• Refuse further collection or use of their child's information

• Request information about our data practices regarding their child

5.4 No Sharing of Children's Information

We do not share children's personal information with third parties except as necessary to provide our Service or as required by law.

6. Data Security

We implement comprehensive security measures to protect your information:

6.1 Technical Safeguards

• Encryption of data in transit and at rest using industry-standard protocols

• Secure servers with regular security updates and monitoring

• Multi-factor authentication for administrative access

• Regular security audits and vulnerability assessments

6.2 Access Controls

• Limited employee access to personal information on a need-to-know basis

• Regular staff training on privacy and security best practices

• Strict data handling procedures and confidentiality agreements

6.3 Data Retention

We retain personal information only as long as necessary to provide our Service, comply with legal obligations, or resolve disputes. Account information is typically retained while your account is active and for a reasonable period afterward. IMPORTANT: While we implement strong security measures, no system is completely secure. We cannot guarantee the absolute security of your information.

7. Your Rights and Choices

7.1 Account Access and Control

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you

• Correction: Update or correct inaccurate personal information

• Deletion: Request deletion of your personal information, subject to legal requirements

• Portability: Receive your data in a portable format

7.2 Communication Preferences

You can control communication preferences through your account settings or by contacting us directly.

You may:

• Opt out of promotional emails and newsletters

• Choose notification preferences for programs and events

• Control community participation and visibility settings

7.3 Location Services

You can enable or disable location services through your device settings. Disabling location services may limit some features, such as finding local programs.

8. Cookies and Tracking Technologies

8.1 Use of Cookies

We use cookies and similar tracking technologies to: • Remember your preferences and settings • Analyze app usage and improve functionality • Provide personalized content and recommendations • Ensure security and prevent fraud

8.2 Types of Cookies

• Essential Cookies: Required for basic app functionality

• Analytics Cookies: Help us understand how users interact with our Service

• Preference Cookies: Remember your settings and preferences

8.3 Cookie Control

You can control cookie preferences through your device settings or by contacting us. Note that disabling certain cookies may limit app functionality.

9. Third-Party Services

9.1 Integrated Services

Our Service may integrate with third-party services including:

• Payment processors (e.g., Stripe, PayPal)

• Analytics providers (e.g., Google Analytics)

• Cloud storage providers (e.g., AWS, Google Cloud) • Communication platforms

• Social media platforms

9.2 Third-Party Privacy Policies

These third-party services have their own privacy policies and terms of service. We encourage you to review their privacy practices. We are not responsible for the privacy practices of third-party services.

9.3 Links to External Sites

Our Service may contain links to external websites or services. We are not responsible for the privacy practices or content of these external sites.

10. International Users

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

By using our Service, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will:

• Update the "Last Updated" date at the top of this policy

• Notify users of material changes through the app or email

• For children's accounts, provide direct notice to parents of any material changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

Privacy Questions and Requests

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us: Email: privacy@succeedforevercommunity.com Mailing Address: Succeed Forever Community Transformation DBA VisionHacker Athletics - Privacy Team 123 Transformation Drive, Suite 789 Community City, CC 12345 United States Phone: 1-800-SUCCEED (1-800-782-2333) FOR PARENTS: If you are a parent or guardian and have questions about your child's privacy or want to exercise rights on behalf of your child under 13, please use the contact information above and include "COPPA Request - VisionHacker Athletics" in your subject line. Response Time: We aim to respond to all privacy inquiries within 30 days. For urgent matters, please call our phone number. ACKNOWLEDGMENT: By using VisionHacker Athletics, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.